Age related purchase

Dear Customer,

As you may be aware, from 1st October 2015, a law was implemented that bans the sale of electronic cigarettes and vapour product that contain or can be used to deliver nicotine to all individuals under the age of 18.   JLW Retail Ltd have implemented a company policy of not selling to ‘minors’ when it was known to the company that these individuals were under the age of 18.  This legislation mandates this policy for retailers of these products.

As a consequence, and to ensure absolute and full compliance across our businesses, our websites have protocols in place to ensure no one under the age of 18 can purchase products. Specifically:

All new registration of accounts will include a request for entry of the account applicant’s Date of Birth. The first purchase on every account will be verified by an industry recognised age verification service.

Please note: We are fully PCI DSS (Payment Card Industry Data Security Standard) compliant. These are the same standards that are used by all banks and credit card companies to conform to data warehousing, encryption and safeguarding. Our systems are audited annually as part of this standard.
Our Terms and Conditions reflect this UK legislation and acceptance of these terms also explicitly supports and authorises the use of age verification checks against the account details provided.

I am sure that you understand and I hope support not only this legislation, but our company’s application of these simple procedures. We have attempted to make verification as trouble-free for all our customers so your site experience is as unhindered as possible.

Thank you for your support

JLW Retail Ltd